Safe Plumbers provides same-day boiler repair across Hampstead and NW3.
Why choose us?
All our work is carried out by certified gas engineers.
Safe Plumbers provides Gas Safe Registered engineers with years of experience repairing all types of gas boilers.
We are Vaillant Advanced Certified, Worcester Accredited Installers and Baxi Works certified.
Our Gas Safe registered engineers can repair any model of gas boilers quickly and efficient.
Location: Hampstead, NW3
Boiler: Vaillant ecoTEC
Problem: Boiler repeatedly losing pressure
A tenant who’d just moved into a flat in Hampstead rang us up — her boiler pressure kept dropping and she needed someone out that day. We had an engineer nearby, so he got over within the hour.
Turned out there was a small leak on the pressure relief valve, easy to miss unless you know where to look. He swapped it out, topped the system back up, and ran it through a few heating cycles to make sure the pressure held steady before leaving.
We attended a Vaillant boiler showing an F22 fault code. Our engineer was able to resolve the issue quickly and suggested a few tips on keeping the house warmer during the winter 🙂
A landlord who owns multiple properties in Hampstead contacted us through WhatsApp, asking us to visit their tenant’s flat.
We got in touch with the tenant, scheduled a date, and carried out the repair the same day.
We inspect the boiler and carry out the required checks to identify the root cause of the fault.
For example, Vaillant boilers may display an F22 error code. If no fault code is shown, our Gas Safe engineer will carry out further checks to diagnose the issue.
Once we identify the fault, we explain the problem and the recommended repair before starting any work.
If a part is required, we may use one from our van stock or arrange to collect or order it.
We carry out the repair and replace any faulty parts where required.
Once completed, we test the boiler to make sure it is working correctly before we leave.
A frequent issue that happens especially during the winter season.While, there can be many reasons for this, the error code displayed on the boiler can be very helpful in resolving the issue. If there are none, please get in touch with us.
If you have hot water but no heating, the issue may be with the pump, motorised valve, room thermostat, or heating controls. In many cases, the boiler itself is not the main problem.
No hot water can be caused by low boiler pressure, a blocked plate heat exchanger, an airlock, a faulty diverter valve, or a pump issue. We will check the system properly and explain what needs repairing.
A one-off pressure drop is not always serious. If it happens frequently, please get in touch with us.
If your boiler is leaking, turn it off and avoid using it until it has been checked. If you smell gas, open the windows, do not use electrical switches, and follow the Gas Safe emergency guidance.
Frozen condensate pipes are common during cold weather, especially when the pipe runs outside. We can thaw the pipe safely and insulate it to help prevent the fault from returning.
A boiler can make a noise due to several factors but a common one is trapped air. If you hear it’s making a strange noise, please let us know over the phone.
Common boiler fault codes include Vaillant F22, F28 and F29, as well as Worcester EA 227 and EA 229. We diagnose the fault code properly instead of guessing which part needs replacing.
If the cost of the repair is close to the cost of a new boiler, it may be better to replace it. However, if your current boiler has been recently installed, then it’s better to go with a repair..
If a new boiler is required, we can carry out the complete installation process.
Hard water from the cold mains supply has very little impact on boiler performance. It also doesn’t affect low water pressure in a boiler, which is a frequent question we get asked when visiting properties for boiler repairs.
Yes, landlords are required to keep their boiler systems in good condition.
If the building doesn’t already have a flue exit and installing one requires creating an opening through an external wall, then yes, you will need listed building consent, as it will affect the external appearance.
A good boiler repair is one where the engineer explains the cause of the fault and how they will carry out the repair. Safe Plumbers engineers always explain the root cause, explain how they will carry out the fix, and offer 12-month repair guarantee with free follow-up support service at no cost. We only receive payment on completion.
Yes, we offer a same-day service. Boilers play an important part in your household, especially during the winter season when they power the central heating system.
If you are looking for boiler repair near you, Safe Plumbers is always here to help.